Hearts Connected

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About Hearts Connected

Bio

Hearts Connected is a virtual mental health company providing child development–based emotional support for families navigating major transitions like welcoming a new baby, NICU experiences, medical challenges, and sibling adjustment. Through therapeutic sessions for kids and parent support calls led by Certified Child Life Specialists, we help children feel prepared, secure, and included while giving parents practical and unique tools to support the emotional wellbeing of the whole family.

Q&A

Q: What are your certifications and trainings?

A: Certified Child Life Specialists are clinically trained mental health professionals who support children and families through stressful or unfamiliar experiences using child development, therapeutic play, and family-centered communication. Our Master’s-level team hold 5+ years of experience helping children process emotions and build coping skills.

Q: What locations or areas do you serve?

A: We are a virtual mental health company, serving families throughout the United States and Canada. We are open 7 days a week, have no waitlist, and are available within 24 hours if needed. Our services are also HSA/FSA eligible.

Q: How much experience do you have?

A: Hearts Connected has been serving children and families since 2020. Every member of our team is Masters educated, HIPAA trained, background checked, and has at least 5 years of clinical experience before starting with us.

Bringing Baby Home Adjustment Session - Parent Support Call

Sibling Support

Description

A 45-minute phone session with a child development expert to support your family during the first weeks home, providing coaching on language, expectations, and daily strategies to help siblings regulate emotions, adjust to changes, and build a connection with baby. Best for parents feeling torn between children, unsure how to respond to sibling behavior, or families with children showing clinginess, big emotions, or acting out.
HSA/FSA eligible.

Pricing Description

$75/session

Beyond Getting Them Excited: How to Prepare Your Toddler or Preschooler for a New Sibling in a Way That Actually Works

Postpartum Planning

Description

Most parents are told to “get your child excited” about the baby, but excitement doesn’t build security. In this 30 minute training taught by a Certified Child Life Specialist, you’ll discover practical tools, subtle language shifts, and brain-based strategies that help toddlers & preschoolers adjust smoothly, reduce shock, protect attachment, manage big emotions, and build lasting emotional resilience. Feel confident, prepared, and proactive!

Pricing Description

$19.99
*bundled pricing available for multiple training videos starting at $29.99

Beyond Getting Them Excited: How to Prepare Your Toddler or Preschooler for a New Sibling in a Way That Actually Works

Sibling Support

Description

Most parents are told to “get your child excited” about the baby, but excitement doesn’t build security. In this 30 minute training taught by a Certified Child Life Specialist, you’ll discover practical tools, subtle language shifts, and brain-based strategies that help toddlers & preschoolers adjust smoothly, reduce shock, protect attachment, manage big emotions, and build lasting emotional resilience. Feel confident, prepared, and proactive!

Pricing Description

$19.99
*bundled pricing available for multiple training videos starting at $29.99

Explaining Labor and Birth to Young Children - Parent Support Call

Sibling Support

Description

A 45 minute parent support call with a Certified Child Life Specialist providing  scripts and coaching on how to talk about labor sounds, pain, and body changes in a non-scary way. Best for parents nervous about how honest to be when explaining birth and not wanting to say "too much" or "too little" and for those with older children planning to attend or partially attend a home birth.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$75/session

Explaining Labor and Birth to Young Children - Parent Support Call

Birth Classes

Description

A 45 minute parent support call with a Certified Child Life Specialist providing  scripts and coaching on how to talk about labor sounds, pain, and body changes in a non-scary way. Best for parents nervous about how honest to be when explaining birth and not wanting to say "too much" or "too little" and for those with older children planning to attend or partially attend a home birth.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$75/session

Sibling Preparation Session for Home Birth

Sibling Support

Description

A 45 minute therapeutic video session with a child development specialist to help siblings understand what home birth may look, sound, and feel like using developmentally appropriate language, helping them learn what to expect, and having coping tools prepared. Best for families planning home birth with curious or sensitive siblings that may be planning to attend or partially attend the home birth.
Open 7 days a week, 8a-8p ET.
HSA/FSA eligible

Pricing Description

$125/session

Explaining a Medical Diagnosis to Your Child

Sibling Support

Description

A 45 minute parent support call with a Certified Child Life Specialist, a pediatric specialist in medical education for children, providing parents with scripts and tools to explain complex medical information honestly and developmentally appropriately to their children. Best for parents struggling with what to say or worried about saying “too much” or “too little.”

Open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$75/session

Diagnosis Education Session for Siblings

Sibling Support

Description

A 45 min video session with a Certified Child Life Specialist, a pediatric specialist in child-friendly medical education, supporting siblings in processing baby's diagnosis, uncertainty, and possible ongoing medical care
while strengthening family coping. Best for when baby is diagnosed with a life-limiting or chronic condition (inutero or after birth), and may need feeding tubes, oxygen, or other ongoing specialty care.

HSA/FSA eligible.

Pricing Description

$125/session

Preparing Your Child for Visiting the NICU

Sibling Support

Description

A 45 minute video session with a Certified Child Life Specialist who are experts at explaining and preparing children for medical experiences. This session will prepare your child for the sensory experience of the NICU, medical equipment, and visitation expectations to reduce fear and overwhelm. Best for first NICU visits or kids who are sensitive to medical environments.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$125/session

Therapeutic Support Session for NICU Siblings

Sibling Support

Description

A 45-minute video session with a Certified Child Life Specialist to help siblings understand why baby is in the hospital, medical equipment, and the diagnosis, while also supporting coping with separation, worry, and routine disruption, and helping siblings stay connected to baby. Best for siblings who are worried, confused, or creating their own (often scarier) explanations, or those showing anxiety or behavioral challenges.

HSA/FSA eligible.

Pricing Description

$125/session

Big Sibling Emotional Support Session

Sibling Support

Description

A 45 minute therapeutic support session with a Certified Child Life Specialist, a child development expert, for siblings showing big feelings, regression, or behavioral changes after baby arrives. Best for siblings already expressing jealousy, anger, sadness, or regression behaviors.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$125/session

Preparing Your Child for Baby Brother or Sister - Parent Support Call

Sibling Support

Description

A 45 minute phone call with a children's mental health expert to help parents explain pregnancy, birth, newborn behavior, and family adjustments in a way that reduces anxiety and builds excitement and confidence for siblings. Best for parents unsure how their child will respond to a new sibling and for families wanting proactive preparation.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$75/session

Sibling Preparation Session – Welcoming a New Baby

Sibling Support

Description

A 45 minute therapeutic video session with your child and a children's mental health expert, developmentally tailored to help your them understand what to expect when baby arrives, including changes to routines, attention, and family roles. Best for first-time older siblings, kids asking lots of questions about baby, or families wanting proactive preparation.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$125/session

Big Sibling Emotional Support Session

Postpartum Planning

Description

A 45 minute therapeutic support session with a children's mental health expert for siblings showing big feelings, regression, or behavioral changes after baby arrives. Best for siblings already expressing jealousy, anger, sadness, or regression behaviors.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$125/session

Bringing Baby Home Adjustment Session - Parent Support Call

Postpartum Planning

Description

A 45-minute phone session with a child development expert to support your family during the first weeks home, providing coaching on language, expectations, and daily strategies to help siblings regulate emotions, adjust to routine changes, and build a connection with baby. Best for parents feeling torn between children, unsure how to respond to sibling behavior changes, or families with children showing clinginess, big emotions, or acting out.

Pricing Description

$75/session

Preparing Your Child for Baby Brother or Sister - Parent Support Call

Postpartum Planning

Description

A 45 minute phone call with a child development mental health expert to help parents explain pregnancy, birth, newborn behavior, and family adjustments in a way that reduces anxiety and builds excitement and confidence for siblings. Best for parents unsure how their child will respond to a new sibling and for families wanting proactive preparation.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$75/session

Sibling Preparation Session – Welcoming a New Baby

Postpartum Planning

Description

A 45 minute therapeutic video session with your child and a child development mental health expert, developmentally tailored to help your child understand what to expect when baby arrives, including changes to routines, attention, and family roles. Best for first-time older siblings, kids asking lots of questions about baby, or families wanting proactive preparation.

We are open 7 days a week, 8am-8pm EST.
HSA/FSA eligible.

Pricing Description

$125/session

Let's Connect

EMAIL

[email protected]

PHONE

404-516-0906

ON THE WEB

www.heartsconnected.org/services

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